Aligning Brands and Raw Material Suppliers for Consumer-Focused Claims 

Collaboration between beauty brands and raw material suppliers to create substantiated consumer-focused claims

As the beauty industry evolves, the credibility of product claims has become a decisive factor in consumer trust. Today’s consumers demand more than aspirational messaging—they expect scientific substantiation, transparency, and relevance. This shift places a shared responsibility on both brands and raw material suppliers to collaborate closely in shaping claims that are not only technically accurate but also meaningful to end-users. 

Raw material suppliers often generate extensive clinical data, in-vitro studies, and efficacy reports to support their ingredients. However, when these insights are translated into consumer-facing claims, nuances can be lost. Brands, driven by marketing imperatives, may simplify or amplify claims in ways that risk credibility. A collaborative approach ensures that scientific rigor meets consumer resonance, creating claims that are both substantiated and relatable. 

The Science-to-Consumer Bridge 

– Data translation: Suppliers provide technical validation; brands interpret this into language consumers understand. 

– Claim hierarchy: Primary claims (hydration, barrier repair, anti-aging) should be backed by measurable endpoints, while secondary claims (radiance, comfort, confidence) can be framed as experiential. 

– Visual substantiation: Before-and-after imagery, consumer perception studies, and dermatological endorsements strengthen the bridge between lab data and consumer trust. 

Global Regulatory Context 

Regulators and self-regulatory bodies—from the NAD in the U.S. to ASCI in India—are tightening scrutiny on beauty claims. Misleading or exaggerated statements risk reputational damage and legal consequences. Collaborative claim development ensures compliance across markets, while also respecting cultural expectations of beauty. 

The future of beauty innovation lies in ecosystem partnerships. By working hand-in-hand, brands and suppliers can co-create claims that not only align with regulatory frameworks across geographies but also reflect robust scientific evidence while resonate with consumer language and expectations. 

This synergy not only elevates product credibility but also strengthens consumer loyalty. In an era where transparency defines brand equity, collaboration between raw material suppliers and brands is not optional—it is essential. 

Sheela Iyer

Author : Sheela Iyer

sheela@cosmetech.co.in

Sheela Iyer is an observer of the Indian Cosmetics & personal care industry and the editor of ‘Cosmetech’. She regularly video interviews industry experts on Cosmetech TV and has her fortnightly podcast ‘Cosmetics Today’

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